Frequently Asked Questions
Everything you need to know about shopping with Darussalam India.
What is the typical delivery timeframe for orders within India?
We usually process and dispatch orders within 24-48 hours. Depending on your location, delivery typically takes 3 to 7 business days.
What is your return and exchange policy?
We offer a 7-day return policy for unused items with original tags. If you receive a damaged product or require a different size, please contact our support team to initiate an exchange.
How do I ensure I select the correct size?
Each product page features a detailed size chart. We recommend measuring yourself and comparing it against our guide, as sizing may vary between different styles and fits.
Do you offer Cash on Delivery (COD)?
Yes, we provide Cash on Delivery services for most pin codes across India. You can also opt for secure prepaid options via UPI, credit/debit cards, or net banking.
How can I track the status of my shipment?
Once your order is shipped, you will receive an email and SMS containing a unique tracking ID and a link to monitor your package in real-time.
Are the colors of the products accurate on the website?
We strive to display our products as accurately as possible. However, due to photographic lighting and different screen resolutions, slight color variations may occur.